David and Dawna Gaither would like to welcome you to Uptown Retreat. We love our guests! Although we value your privacy; as native Lexintonians, we're happy to share our favorite restaurants and must-sees while in our beautiful city. We live next door, and are eager to help if you need anything.
Communication: It's always best to communicate via the Airbnb app. However, we're also available on our cell phones by calling or texting to 859.333.2376. Breakages: We understand that sometimes accidents happen! Should anything get broken during your stay, please let us know - if it's minor we usually won't charge. If it's a larger issue (e.g. the TV screen!) we would like to agree on the cost before you leave to avoid any issues later. Safety: There is a fire extinguisher on the fireplace heart. You'll find a first-aid kit in the bathroom under the vanity. Medical Emergencies: The closest hospital is "Saint Joseph East," about 3-miles from your rental, located at 150 N. Eagle Creek Dr. Their phone number is 859-967-5000. The closest walk-in clinic is "The Little Clinic" inside of the Kroger Grocery Store located at 3101 Richmond Rd. Their phone number is 859-268-9866.
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5-Stars: We're very fortunate; We've always had wonderful guests that rave about our accommodations and services. Of course, we realize that occasionally problems occur, and what counts is not the absence of issues, but how the host responds to those issues. If there is anything about your stay that would prevent you from rating us 5-Stars, please let us know right away so we can fix the problem. We do everything possible to assure an excellent experience for our guests!